A fin de generar ventas adicionales de productos y mejorar el nivel de atención al cliente, la segunda organización bancaria extranjera más grande de Estados Unidos, ABM Amro ha seleccionado la aplicación de análisis predictivo en tiempo real de SPSS. Se trata de una...
Alcatel today announced the availability of a new software connector that fully integrates Alcatel Contact Center Solutions with the Pivotal CRM Software suite. The connector was developed by Alcatel in collaboration with Pivotal, a provider of Customer Relationship...
Leading platform and solutions providers are invited to join ScanSoft for its 2004 EMEA Partner Forum. This free, educational forum is the place for European-based partners to network, gain insight into new ScanSoft product offerings and innovations, and share best...
Two European technology venture capital firms, Favonius Ventures and Kennet Venture Partners have joined forces to invest 9m in Fluency Voice Technology, a UK-based provider of speech recognition applications. Kennet will invest a total of 5.3m whilst Favonius...
META Group announced the availability of its newest METAspectrumSM In Depth report, covering the business performance management (BPM) market. This market offers an integrated solution approach consisting of web-based analytical applications providing key performance...