WizCom Technologies, developer and manufacturer of reading aids, will inaugurate the company’s new German Reading Pen at the Didacta 2004 trade show, taking place in Köln, Germany, from 9-13 February, 2004. The Reading Pen is an ‘assistive...
IKEA, one of the biggest home furnishings companies worldwide, has deployed interactive voice response (IVR) technology from Nortel Networks for its customer service centres in Germany and Switzerland. These local customer service centres offer support to IKEA’s...
Noetica, a UK customer interaction management software provider, announced that Love TM Limited, a new London-based privately owned outsourced call centre organisation, has selected Noeticas contact centre management solution – Synthesys – and...
IKEA, one of the biggest home furnishings companies worldwide, has deployed interactive voice response (IVR) technology from Nortel Networks for its customer service centres in Germany and Switzerland. These local customer service centres offer support to IKEA’s...
A terceira geração móvel (UMTS) vai permitir velocidades de transmissão de dados 10 a 15 vezes superiores à tecnologia actual (GSM/GPRS), afirmou ontem o vice-presidente da Vodafone. Numa intervenção durante a Conferência Internacional integrada na Semana da Banda...
