Cobbetts, a UK law firm, is rolling out a WinScribe digital dictation system from SRC after a successful pilot across the firm’s Manchester and Leeds offices. The SRC/WinScribe solution, which was piloted with 28 staff in Cobbetts’ employment practice...
ScanSoft, a supplier of imaging, speech and language solutions, announced the immediate availability of ScanSoft SpeechPearl XML 1.0, a new release of its automatic speech recognition (ASR) engine. SpeechPearl XML 1.0 simplifies integrating automatic speech...
Audentify, a Autonomys spin-off, is launching software which it claims will revolutionise the contact centre by introducing real-time voice recognition to computer telephony integration equipment. Analysts have hailed the application of Autonomy’s technology in...
A InterReditus, participada da Reditus, foi escolhida pela Tranquilidade para dar suporte técnico aos cerca de 1.200 colaboradores e mais de 700 agentes e gestores da Companhia de Seguros, através do seu CallCenter Multimedia. A parceria surge no âmbito da...
El próximo jueves 29 de mayo en el Palacio de Congresos del Paseo de la Castellana en Madrid, se celebrá Concentra 2003, un evento organizado por FECEMD y que versará sobre el marketing directo y el comercio electrónico. Se trata de una única jornada que sirve de...
