by David Sims, CRMGuru.com Contributing Editor Thanks to CRMGuru.com If you could sum up in one word the outcome of all smart CRM decisions, that one word would be “loyal relationships.” And anyone who thinks “loyal relationships” is two words...
KANA’s Marketing Solution Chosen for Scalability and Ability to Provide Insight Into Marketing Campaigns. KANA (NASDAQ: KANA), the leading provider of external-facing eCRM solutions, announced in May 1 that NEOPOST, a worldwide leader in mailing, addressing,...
Knowledge Base Solutions Combined with External-Facing Personalisation Capabilities Address Key Customer Concerns and Allow Companies to Provide Positive Customer Experiences. KANA (NASDAQ: KANA) the leading provider of external-facing eCRM solutions, announced in...
Catalyst industry bounces back Around 700,000 visitors attend eight-day show Basis for economic turnaround created Transition to top management event Catalyst industry bounces back Around 700,000 visitors attend eight-day show Basis for economic turnaround...
Leading Online Retailer of Bags and Accessories Experiences Dramatic ROI and Reaches Profitability While Driving Down Marketing Costs. KANA (NASDAQ: KANA), the leading provider of external-facing eCRM solutions, announced in May 14 that eBags, the world’s...
