1. LOG ON: Makin a wood stove hotter. 2. LOG OFF: Don’t add no more wood. 3. MONITOR: Keepin an eye on the wood stove. 4. DOWNLOAD: Gettin the farwood off the truk. 5. MEGA HERTZ: When yer not kerful gettin the farwood. 6. FLOPPY DISC: Whatcha git from tryin to...
Three inbound and three outbound agents are traveling by train to a conference. At the station, the three inbound agents each buy tickets and watch as the three outbound agents buy only a single ticket. “How are three people going to travel on only one...
Presented by: BCG International Thanks to CRMXchange.com SUMMARY For two years the Help Desk call center for a Fortune 500 company had been experiencing severe problems. Calls had an abandon rate of 34%, frequently the ASA was 45 minutes plus, and performance was not...
