1885 — CosmoCom technology builds virtual storm shelter for Call Centers
In the wake of Hurricane Katrina, the subject of business continuity in the face of major natural challenges is an obvious one. Call centers must provide essential services in case of, and sometimes because of, an emergency situation. Read how Cosmocom ...
1884 — Verint Announces Acquisition of Opus Group
Verint Systems Inc. announced the acquisition of privately-held Opus Group, a provider of performance analytics solutions for contact centers and back office operations.The acquisition extends the capabilities of Verints Enterprise Actionable Intelligence portfolio...
3696 — EnerSys optimiza su gestión con IBS
IBS Iberia, proveedor de soluciones de gestión empresarial dirigidas a la pequeña y mediana empresa, ha sido la elegida por EnerSys, líder mundial en la fabricación y distribución de baterías industriales, para automatizar su sistema de compra/venta y distribución y...
3695 — Demacmotor lanza en el mercado español el nuevo localizador de radares 100% legal
Tiene un precio en el mercado de 170,00 euros + IVA. La empresa dedicada al mundo del motor, DEMAC, ha presentado en el mercado español un nuevo localizador de radares con tecnología GPS. Éste, indica la posición exacta de todos los radares, tanto móviles como fijos,...
3694 — Afina muestra al canal la solución eToken de Aladdin
Afina ha organizado junto a Aladdin dos workshops que tendrán lugar en Madrid el próximo 13 de septiembre, en el Hotel NH Príncipe de Vergara, y en Barcelona el 15 de septiembre, en el Hotel Nicaragua City Park.Se trata de unas jornadas que estarán dedicadas a dar a...
3693 — TxB Transaktionsbank estandariza su integración de datos con Informatica PowerCenter
El proveedor de TI y servicios especializado en herramientas de integración de datos y representante en España y Portugal de Informatica Corporation, Powerdata, ha anunciado que el banco aleman TxB Transaktionsbank GMBH (TxB) ha implementado con éxito la plataforma de...
3692 — ILOG JRules 5.1 facilita el despliegue y la gestión de Reglas de Negocio en entornos Java y .NET
El principal proveedor de componentes de software empresarial y de servicios ILOG ha presentado ILOG JRules 5.1. Este soporta ahora las dos plataformas. La última versión de este producto clave en la línea de sistemas para la gestión de reglas de negocio (BRMS) de...
3652 — Ministério da Ciência, Tecnologia e Ensino Superior
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3651 — UMIC – Agência para a Sociedade do Conhecimento
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3650 — Fundação para a Ciência e a Tecnologia
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3649 — APDSI – Associação para a Promoção e Desenvolvimento da Sociedade da Informação
Humor
3648 — APDC – Associação Portuguesa para o Desenvolvimento das Comunicações
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3647 — Contact Center World
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3646 — Associação Portuguesa de Contact Centers
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3645 — Anacom – Autoridade Nacional de Comunicações
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3644 — ANACOM – Autoridade Nacional de Comunicações
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1882 — XACT TeleSolutions Deploys Over 100 Agents on Five9 Virtual Contact Center
Five9 announced that XACT TeleSolutions has deployed the company's Virtual Contact Center, helping the provider of outsourced communications and call handling solutions grow to more than 100 agents. 'The Five9 solution enables us to deliver integrated call...
1881 — Agere Systems Names Peter Kelly Chief Financial Officer
Agere Systems announced that it has named Peter Kelly chief financial officer, effective immediately. Kelly, who was previously the companys executive vice president of global operations, replaces John W. Gamble, Jr., who has accepted a position at another company....
1880 — Avtex and Telstar Communications Join Forces to Create Contact Center Solution Powerhouse
Avtex, an application and systems integration company has acquired the Contact Center business of Telstar Communications . The combined companies will operate as Avtex, Inc. based in Minneapolis, Minnesota. According to Avtex President Robert Denman 'this...
1879 — Globecomm Systems and Agility Recovery Solutions Provide Business Continuity Services Supporting Recovery Efforts Resulting from Hurricane Katrina
Globecomm Systems Inc.announced that the Company has provided satellite connectivity and call center restoral services to Agility Recovery Solutions to support recovery efforts resulting from Hurricane Katrina in the Gulf region. Within 48 hours, Globecomm and...
1878 — Telecom and Alcatel build platform for Next Generation Voice
Telecom and Alcatel have agreed on a project to build the IP Voice platform for Telecom's Next Generation Network.The project is the result of more than five years of planning and development, and is the next evolution of the Next Generation Network programme. ...
1877 — “IP Channel Strategies” : a report by Datamonitor
Enterprise migration to voice over Internet protocol (VoIP) could see Europe's enterprise telephony market become a $4.4bn business in 2008, according to a new report by independent market analyst, Datamonitor. As such, the convergence of voice and data...
3643 — Há 10,7 milhões de assinantes móveis em Portugal
A taxa de penetração do Serviço Telefónico Móvel (STM) atingiu os 102,3 por cento, colocando Portugal no lote dos países da União Europeia acima dos 100 por cento, anunciou a 31 de Agosto a Anacom. A tendência de crescimento do número de utilizadores, que traduz já um...
3642 — Quidgest.pt renovado
A Quidgest tem um site renovado. O novo espaço inclui um serviço de apoio aos clientes e acesso à Base de Conhecimentos da empresa. Das novidades introduzidas no site, destaque para o menu de navegação extensível; versões inglesa e espanhola com informação...