349 — Motor de busca punido na Dinamarca
Tribunal obriga Newbooster a parar com ligações directas a jornais. Após uma queixa apresentada pela associação de imprensa dinamarquesa, o Tribunal de Copenhaga ordenou ao Newsbooster, um motor de busca dinamarquês, que ponha fim às ligações directas a notícias das...
348 — Spam triplica nos Estados Unidos
A nova praga da internet é o correio electrónico indesejado. Segundo a empresa norte-americana Brightmail, o chamado Spam triplicou nos últimos nove meses, nos Estados Unidos. Esta forma de publicidade rápida e barata abrange todos os e-mails não solicitados, como...
324 — Uncorking the Right CRM Case Study
by David Sims, CRMGuru.com Contributing Editor With thanks to CRMGuru.com In March 1998, Tim Horan, president of wine and spirits distributor Ed Phillips & Company of Eau Claire, Wisconsin wanted to plunge into sales automation, CRM, the whole deal. "Someone from a...
486 — MASTER-NET
Revista sobre marketing,publicidad,comercio electronico y promocion online. Noticias,estudios,estadisticas,recursos y cursos gratuito sobre marketing online. En resumen, una publicación en español dedicada a ofrecer noticias y contenidos sobre comercio electrónico,...
485 — Marketingdirecto
El primer portal de Marketing y Publicidad en Español de la Red. Todas las noticias del sector en tu ordenador. Links de la industria-Vestíbulos y sitios Tematico
484 — ICTNET
Portal del instituto que actúa para hacer desaparecer la dispersión, la difícil accesibilidad y el elevado nivel de "ruido" de la información tecnológica, haciendo que ésta sea directamente asimilable y utilizable por las empresas. Los servicios de información...
482 — INTERACTIVA
La revista de la comunicación interactiva y del marketing digital. Es una publicación mensual especializada en técnicas de realización de la publicidad, promociones y patrocinios on line. Estudios de audiencia para la orientación de la planificación de las campañas on...
347 —
jºilioºk
346 — François Monnet – Director Geral – Kodak Portugal
Banco de Imagens-Quem é Quem
480 — AEMT
La Asociación Española de Marketing Telefónico asume el papel de representante de las empresas asociadas ante la Administración Pública, Sindicatos y Trabajadores, Operadores Telefónicos, Asociaciones de Usuarios de Marketing Telefónico, Organizaciones de...
479 — AEMR
Asociación de Empresas Usuarias y proveedoras Servicios de Marketing Directo y/o relacional, es una asociación sin ánimo de lucro dirigida a todas aquellas empresas del sector que son, como su nombre indica usuarias o proveedoras del Marketing Relacional. Cuenta con...
478 — AGEMDI
La Asociación de Agencias de Marketing Directo e Interactivo nace en 1995 como evolución natural de la AGEMD (Asociación de Agencias de Marketing Directo). Hoy la AGEMDI está formada por 42 agencias del sector. Estos son sus objetivos: Compartir el Know how de...
477 — AOMD
La AOMD (Asociación de organizaciones no gubernamentales y no Lucrativas Usuarias del Marketing Directo) proporciona información, formación y asesoramiento legal a las entidades que la integran ONG y ONL'S que utilizan frecuentemente las técnicas de Marketing Directo...
323 — CC European Tour
Banco de Imagens-Geral
322 — The PORTALs Contact Center
wwww.centrodecontacto.com/EuropeContactCenter offers a wide range of contacts to get in touch with us: Editorial & International Management: Manuel Melo E-mail - Portuguese and Spanish Language Countries: manuel.melo@centrodecontacto.com E-mail -...
321 — Taking the Stress Out of the Call Center: Preventing Operational Failure
by Hammer Technologies Thanks to CRMXchange.com In a recent survey of call center managers, 44% said that they had experienced a serious outage in their call center within the past twelve months. 32% had experienced a serious failure within the last six months....
320 — Report on CeBIT at the half-way mark
Mood of optimism at summit meeting of ITC sector Higher proportion of visitors from abroad More visitors from Asia and America Professional visitors account for approx. ninety percent Despite the very changeable "April" weather at CeBIT "spring" seems to be just...
319 — Kingswell
Managing a First-Rate Help Desk Essential Help Desk Skills 3 Days Session 1 . Effective Help Desk Models A. Definitions of the Help Desk B. Expectations of Performance C. Functions of the Help Desk D. Services provided by the Help Desk E. Successful Help Desk models...
318 — NovaBank awarded first CRM Prize for outstanding customer service in Greece
Altitude Software User awarded the Teleperformance CRM Grand Prix Award 2002 for Best Multimedia Contact Centre & Customer Service in Greece . NovaBank, a fast growing Bank in Greece, has been awarded the Teleperformance CRM Grand Prix Award 2002, in recognition...
345 — ADSL.PT sistema de banda larga com velocidade até 18 vezes superior
O Grupo Portugal Telecom lança novo produto de ADSL no mercado a nível particular e empresarial ADSL Asymmetric Digital Subscriber Line - nova tecnologia de transmissão de dados em banda larga sobre as linhas convencionais. Pela nova tecnologia os fios de cobre do...
317 — The Contact Centers Portal
The Contact Centers Portal project was created in Portugal in the beginning of 2001 a group of specialized portals for three independent linguistic and cultural communities: Portuguese, Spanish and English. After a years work, with a strong operational, practical...
316 — One path to becoming the employer of choice
David P. Mead MCK Communications Thanks to CRMXchange.com Recently there has been much press coverage of major companies with initiatives designed to position themselves as "employers of choice" with quality candidates for new hiring as well as retaining existing...
344 — Wedo Consulting e IBM assinam parceria de software
A IBM e a WeDo Consulting assinaram um acordo de parceria de Software, com o pressuposto de implementar soluções para os mercados nacional e internacional, utilizando a oferta do Software WebSphere. Com esta parceria as duas empresas procuram ver alargada a sua...
343 — IBS suporta vantagens competitivas da Gustavo Cudell
Solução ASW, implementada pela IBS, garantiu um sistema integrado, global e escalável respondendo aos desafios do negócio da Gustavo Cudell A IBS Portugal , subsidiária do Grupo IBS - Aplicações preparadas para a Web - integrando Vendas e Relações com Clientes (CRM),...
315 — Legal Warning
The Portal www.centrodecontacto.com is property of Point Centro de Contacto SL. No publication or reproduction of any content in this site may be done without prior written consent. All copyright legislation applies. The responsability of technical and opinion...