881 — Nokia ships 3660 and 3620
Nokia is now introducing the Nokia 3660 and Nokia 3620 aimed at expanding the company's imaging portfolio and to reach a wider consumer segment. In addition to an integrated VGA camera for still picture and video capture, a video player and multimedia messaging (MMS)...
880 — BT and Eckoh Technologies deploy hosted ASR solution for TD Waterhouse
BT and Eckoh Technologies will provide TD Waterhouse, one of the UKs largest execution-only brokers, with a new Advanced Speech Recognition (ASR) service. TD Waterhouse provides investment services to over 500,000 clients in the UK. Under the terms of the two-year...
2518 — Damovo e Centro de Contacto.com Apresentam as Soluções da Witness Systems
A Damovo Portugal em conjunto com o Centro de Contacto.com apresentam no Próximo dia 17 de Outubro, das 9:30 às 13:00, nas instalações da Damovo Portugal, as Soluções da Witness Systems. Será que realmente sabe como é que os agentes do seu Centro de Contacto atendem...
879 — Telefonica UK launches IP VPNs
Newly branded IP specialist, Telefónica UK announced its entrance into the UK corporate IP VPN services market. In addition to providing corporate customers with national network coverage through its own UK network infrastructure, Telefónica UK will offer global reach...
1934 — Las soluciones de Cognos ayudan a las principales entidades financieras a gestionar y reducir el riesgo
La tecnología de Cognos se utiliza por las 10 primeras entidades bancarias de Europa y por 8 de los 10 primeros bancos en EE.UU. La creciente preocupación por la rentabilidad y las regulaciones de capital, tales como Basel II, obligan a las compañías financieras a...
1933 — Se conceden tres nuevas licencias para móviles GSM en Irak
Tras meses de incertidumbre, Irak ha concedido tres licencias de redes para móviles GSM a una compañía egipcia y dos kuwaitíes. El propio Ministerio de Comunicaciones iraquí destacó que los tras contratos han recaído en un grupo que incluye a la egipcia Orascom...
1932 — SSA Global presenta su nueva suite de soluciones de gestión del rendimiento corporativo (CPM)
Uno de los proveedores líderes de soluciones y servicios empresariales, SSA Global, ha anunciado la disponibilidad de su nueva suite SSA Gestión del Rendimiento Corporativo (CPM), una solución de fuente única, con integración extensiva a las aplicaciones de ERP. Esta...
878 — Genesys and Microsoft Business Solutions align
Genesys announced today that it has been named a Microsoft Business Solutions ISV partner. As part of the relationship, Genesys will offer a Gplus Adapter for Microsoft Business Solutions CRM, a packaged integration that links call centre suite with Microsoft's...
2517 — Director geral da CRH desmente irregularidades em call center da EDP
Em notícia publicada a 6 de Outubro, o jornal Público denuncia irregularidades no call center da EDP, cujos trabalhadores têm vínculo à CRH, consultora de Recursos Humanos. A Inspecção Geral de Trabalho (IGT) terá detectado contratos de trabalho ilegais, obrigando a...
1931 — La red troncal GPRS de la operadora brasileña Claro, desplegada por Nortel Networks
Nortel Networks y la operadora de telecomunicaciones brasileña Claro, filial de América Móvil han suscrito un acuerdo a fin de desplegar una red troncal de telefonía móvil de tercera generación (GPRS) dentro del país sudamericano que estará operativa a finales de año....
877 — New mobile phone for blind users
Mobile software developer Babel Technologies and Spanish company Owasys have announced a new mobile phone for people who are blind or visually impaired. The owasys22c operates on an embedded text-to-speech (TTS) solution called PocketBabil from the speech software...
1930 — Novell facilita la gestión de identidades de los usuarios SAP
· Novell DirXML® Driver 1.0 for User Management para SAP ofrece gestión de usuarios a través de aplicaciones SAP y otros sistemas empresariales · El driver DirXML ya está disponible y ha sido certificado por SAP para SAP R/3Ò 4.6 y SAP Web AS 6.20 Novell Inc.,...
1929 — Acuerdo de la CECA con Telefónica Data y Telefónica Móviles
A fin de ampliar la velocidad de las comunicaciones corporativas, adaptándolas a las nuevas necesidades de las Cajas, la Confederación Española de Cajas de Ahorros (CECA) , ha firmado un acuerdo tanto con filial del grupo Telefónica que presta servicios globales de...
1928 — Luis Diéguez – Director de Schober Directorios
Banco de Imágenes - ¿Quién es Quién?
1927 — ZP Informática distribuye eñ Spec Key RF dentro del acuerdo firmado con Spec Canal
Spec Canal, compañía especializada en Sistemas de Gestión Horaria y Control de Presencia y Accesos, facilitará la distribución de su producto Spec Key RF a la compañía ZP Informática, con la que mantiene un acuerdo de distribución desde 2002 para las Comunidades de...
876 — Speech technology industry names Top Performers for 2003
The 9th Annual SpeechTEK Exposition and Educational Conference held last week at New York Marriott Marquis has appointed the ten most influential executives in the speech technology industry. This years edition winners are Steve Chambers, general manager, Scansoft;...
875 — IDS call centre survey shows high and rising staff turnover
The seventh annual survey by Incomes Data Services (IDS) of pay and conditions in UK call centres found out an average reported staff turnover of 25.1 per cent, the highest since the survey was first published back in 1997. Reported staff turnover was highest in the...
874 — Tecnomen to deliver a value added service solution to CCT Boatphone
CCT Boatphone, the exclusive wireless service provider of the British Virgin Islands in the Caribbean, has awarded Tecnomen a contract to deliver and install a complete value added service solution during the last quarter of 2003. Tecnomen will provide CCT Boatphone...
873 — Wicom provides Fujitsu services with a VoIP solution for 1.700 seats
Wicom Communications, a Finnish provider of IP contact centre and enterprise communications software, and Fujitsu Services, announced the most extensive VoIP deployment yet in the Finnish market. When deployed in full, a total of 1,700 Fujitsu employees will have...
872 — Verints ULTRA IntelliFind wins TMC Labs innovation award
Verint Systems, a provider of analytic software-based solutions for enterprise business intelligence, announced that ULTRA IntelliFind, a solution for generating actionable intelligence from free-form speech, has been named a TMC Labs Innovation Award winner by...
871 — Alna partners with BSS to deliver global solutions
Lithuanian IT manufacturer Alna is teaming up with the Telecom Business Support Systems (BSS) Software Products unit of Schlumberger (Germany) , a manufacturer of pre- and post-paid billing systems, to deliver customised solutions and professional services to mobile...
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869 — MAP Telecom and Voxpilot join forces to expand VoiceXML hosting business
MAP Telecom, the voice division of Monaco Telecom, has added Voxpilots VoiceXML platform to its IVR (Interactive Voice Response) platform range in order to expand its Voice Service Provider (VSP) business to Europe and beyond, thus creating a global hosting solution...
1926 — Acuerdo entre Ya.com y Panda Software
A fin de que la filial española de T-Online pueda comercializar los productos de seguridad informática Platinum 7.0 y Antivirus Titanium entre sus usuarios y clientes de acceso -y según han informado ambas compañías por medio de un comunicado- Ya.com ha firmado un...
1925 — E-Contratación Pública
Fecha: 8 y 9 de octubre. Lugar: Hotel NH La Habana (Madrid) Organiza: IIR El Hotel NH La Habana de Madrid será testigo del evento E-Contratación Pública, organizado por IIR España y en el cual ha reunido a un total de ocho expertos en el tema y cinco casos prácticos...