Início Repositório Históricos /  Português

Conteúdos em Português

2607 — Vodafone ganha Troféu Call Center

A qualidade do atendimento telefónico da Vodafone foi premiada com o Troféu Call Center, atribuído pela Call Center Magazine e a IZO Systems, uma empresa especializada em gestão de qualidade. O galardão, atribuído no âmbito da quinta edição da Expo Call Center &...

959 — City of Cologne wins European CRM award

The City of Cologne has won the 'CRM Best-Practice Gold Award' in the category Business to Customer (B2C). The municipality received the Customer Relationship Management (CRM) award for its call centre solution, which was developed in conjunction with Siemens Business...

956 — Natural language SMS service launched

Dejima has launched a SMS 'keyword free' directory service for Orange France customers. The new service, called 2 12 12, is powered by the Dejima Direct Mobile Messaging platform, and enables Orange France customers to use their own words and language to access more...

952 — ASC SmartContact Centre scoops award

ASC SmartContact Centre received the prestigious “Best New Product” prize at the Irish Contact Centre Awards, attended by around 500 Irish contact centre professionals. SmartCC is a live agent support system that enables team leaders to monitor, coach and support...

2603 — ASC SmartContact Centre scoops award

ASC SmartContact Centre received the prestigious “Best New Product” prize at the Irish Contact Centre Awards, attended by around 500 Irish contact centre professionals. SmartCC is a live agent support system that enables team leaders to monitor, coach and support...

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