Conteúdos em Português

Teenage Caller: I wonder if you could help me. Help Desk: What's the problem? Caller: My dad bought me a computer last week, and I was taking out a CD when the phone rang. I was also eating pizza. With the CD drawer still open, I set the pizza on it, so I could pick...

Tech Support: O.K. Bob, it's time to press the 'control' and 'escape' keys at the same time. Caller: Done. Tech Support: Now type the letter 'P' to bring up the 'program manager.' Caller: I don't have a 'P.' Tech Support: On your keyboard? Caller: What do you mean?...

Caller: I can't make outbound calls on my cell phone. Rep: Do you have the phone with you? Caller: Yes, I'm talking on it right now. Rep: The phone is working just fine. You just called me. The embarrassed caller quickly hung up. Humor    

IDC's latest forecasts for Western European IT spending in the small and medium business (SMB) market show that IT spending will continue to be stronger in the midmarket than in small and large enterprises. In 2004, small and midsize businesses (1-499 employees) will...

This summer sees the launch of the inaugural Contact Centre Challenge Cup in association with Contact Centre Management magazine, a karting experience open to everyone within the UK Contact Centre industry. Up to 350 people, in 35 teams, will convene in Milton Keynes...

Blue Pumpkin, a provider of enterprise workforce optimisation solutions, introduced a new version of Blue Pumpkin Director-Enterprise localised for the German market. With the new localised version of Blue Pumpkin’s workforce optimisation products, German contact...

KANA, a provider of knowledge-powered customer service applications, today announced that it has closed its acquisition of Hipbone, a provider of online customer interaction solutions. As a result of this acquisition, KANA has added Hipbone's Web collaboration, chat,...

Isabel Montesdeoca has joined contact centre solution provider Aspect Communications as Marketing Director for the EMEA region. She will report to David Puglia, Aspect's Senior vice president of global marketing. Isabel will drive Aspect's strategic and tactical...

Via~fon, an operator of pre-paid phone services, has partnered with Your Communications and C3 to launch UniKit, a low cost phone and Internet service for university and college students. The service enables students to keep in touch with friends and families directly...

Wicom Communications, the a Finnish European provider of IP contact center software, today announced the completion of Wicom contact center deployment at Elion, the largest telecommunications and IT provider in Estonia, formerly Eesti Telefon. One of the largest...

Eckoh Technologies believes an exclusive contract with ITV has made it the number one firm in the country for the Interactive Voice Response (IVR) and Speech Solutions markets. The Herts-based speech recognition specialist has signed a minimum one year contract with...

aaaa aaaa