1578 — BT to take full control of Albacom
BT has established an agreement with its three joint venture partners in Albacom to increase its ownership in the company to 100%. BT will acquire the 74% that it does not already own, from ENI, BNL and Mediaset, for a minimum price of 116m. 100% ownership...
2979 — 5º Aniversario del Portal Centro de Contacto 14 de Diciembre, Fundación Portuguesa de las Comunicaciones, Lisboa
El Portal Centro de Contacto celebra, el próximo día 14 de Diciembre, en la Fundación Portuguesa de las Comunicaciones, su 5º Aniversario. Y dentro de este acto, Centro de Contacto España tiene su particular espacio al festejar su tercer año de existencia. Una...
2978 — Autelsi entregó sus premios anuales
La Asociación de grandes usuarios de Internet y de la Sociedad de la Información (Autelsi) ha realizado su entrega anual de galardones, con los que pretende fomentar el uso de las tecnologías. Estos premios nacen con el deseo de que ninguna iniciativa pública o...
2977 — Lanalden abre las puertas del mayor call center de la Comunidad Autónoma Vasca
La empresa Lanalden, con una oferta completa de outsourcing, ha inaugurado en Derio (Vizcaya) su nuevo call center, con una superficie de 1.500 metros, con el fin de constituirse en empresa líder de la CAPV, en el sector del telemarketing y la gestión documental....
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2976 — 7-Eleven apuesta por las soluciones de Cognos para sus procesos de planificación
Cognos, el proveedor de soluciones Business Intelligence (BI) y para la Gestión del Rendimiento Corporativo (CPM), ha anunciado que su tecnología ha sido implementada por 7-Eleven, Inc. El objetivo de esta cadena de tiendas de productos de conveniencia es aprovecharse...
1576 — Webcast: IP Contact Centers – Putting it all together
Lawrence Byrd, Director at Communications Application, will be presenting an online session on 'IP Contact Centers - Putting it all together', sponsored by CRM Exchange. The webcast, scheduled for December 2nd, is set to help you assess the total picture, and...
63 — Europe Contact Center Team
CENTRO DE CONTACTO - POINT CENTER Property: CENTRO DE CONTACTO - Point Center, Lda ADDRESS: Centro de Contacto - Portugal Editorial Center: Rua do Século, 128, R/C - Apartado 50102 - 1703-001 Lisbon - Portugal Centro de Contacto - Spain Editorial Center:...
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CENTRO DE CONTACTO - POINT CENTER NAME: CENTRO DE CONTACTO - Point Center, Lda ADDRESS: Centro de Contacto - Portugal Editorial Center: Rua do Século, 128, R/C - Apartado 50102 - 1703-001 Lisbon - Portugal Centro de Contacto - Spain Editorial Center: Calle...
1575 — Corizon signs £1.25m software deal with BT
The provider of User Process Management (UPM) software, Corizon, has announced a major software licence deal with British Telecom, initially worth £1.25 million over the next 12 months. BT has added Corizons UPM Platform to its strategic software stack...
2975 — Raquel Serradilla, al frente de Altitude Software
Altitude Software, una de las empresas con más presencia en el mercado en soluciones de Gestión Unificada de Interacciones con Clientes (UCI), ha nombrado a Raquel Serradilla como nueva directora general de la compañía. Sus objetivos, tras el recién estrenado cargo,...
2974 — Seminario de Softgal y Microsoft CRM 30 de noviembre, Vigo
Bajo el título Microsoft CRM: relaciones más rentables con sus clientes , Softgal ha organizado este seminario, en el Club Financiero de Vigo, para que las empresas e instituciones gallegas conozcan las ventajas de esta nueva solución de Microsft. El seminario...
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BT has added Corizons UPM Platform to its strategic software stack alongside products such as Siebel and Geneva to allow it to drive up the efficiency of its call centres and improve customer services. The release note points that the license will be used to begin...
1573 — Corizon signs £1.25m software deal with BT
The provider of User Process Management (UPM) software, Corizon, has announced a major software licence deal with British Telecom, initially worth £1.25 million over the next 12 months.
1572 — Corizon signs £1.25m software deal with BT
The provider of User Process Management (UPM) software, Corizon, has announced a major software licence deal with British Telecom, initially worth £1.25 million over the next 12 months.
1571 — Corizon signs £1.25m software deal with BT
The provider of User Process Management (UPM) software, Corizon, has announced a major software licence deal with British Telecom, initially worth £1.25 million over the next 12 months.
1570 — Corizon signs £1.25m software deal with BT
The provider of User Process Management (UPM) software, Corizon, has announced a major software licence deal with British Telecom, initially worth £1.25 million over the next 12 months. BT has added Corizons UPM Platform to its strategic software stack alongside...
1569 — Corizon signs £1.25m software deal with BT
1568 — Corizon signs £1.25m software deal with BT
1567 — Corizon signs £1.25m software deal with BT
1566 — Corizon signs £1.25m software deal with BT
The provider of User Process Management (UPM) software, Corizon, has announced a major software licence deal with British Telecom, initially worth £1.25 million over the next 12 months.
1565 — Corizon signs £1.25m software deal with BT
The provider of User Process Management (UPM) software, Corizon, has announced a major software licence deal with British Telecom, initially worth £1.25 million over the next 12 months. BT has added Corizons UPM Platform to its strategic software stack alongside...