Teenage Caller: I wonder if you could help me. Help Desk: What's the problem? Caller: My dad bought me a computer last week, and I was taking out a CD when the phone rang. I was also eating pizza. With the CD drawer still open, I set the pizza on it, so I could pick...

Tech Support: O.K. Bob, it's time to press the 'control' and 'escape' keys at the same time. Caller: Done. Tech Support: Now type the letter 'P' to bring up the 'program manager.' Caller: I don't have a 'P.' Tech Support: On your keyboard? Caller: What do you mean?...

Caller: I can't make outbound calls on my cell phone. Rep: Do you have the phone with you? Caller: Yes, I'm talking on it right now. Rep: The phone is working just fine. You just called me. The embarrassed caller quickly hung up. Humor    

IDC's latest forecasts for Western European IT spending in the small and medium business (SMB) market show that IT spending will continue to be stronger in the midmarket than in small and large enterprises. In 2004, small and midsize businesses (1-499 employees) will...