Notícias – Actualidade
3097 — Siemens fornece TI da CGD
A Siemens Business Services vai fornecer apoio à infraestrutura de TI (tecnologias de informação) da Caixa Geral de Depósitos, em todos os sites do banco em Portugal - incluindo a companhia de seguros Fidelidade Mundial -, por um período de três anos. A parceria...
1447 — Ari Sonesh, Cosmocom President and CEO
Banco de Imagens - Daily Picture Banco de Imagens-Geral Banco de Imagens-Quem é Quem
1446 — Enterprises Should Revisit Voice Self-Service Applications, advised Yankee Group
A few months ago, The Yankee Group published a report called Hosted Speech Applications are Poised for Growth, Increasing Competition and Volatility. It revealed that increasing competition and volatility voice self-service applications based on...
1444 — Cable & Wireless launches smarter contact centre
Cable & Wireless has launched a new network-based service for multi-channel contact centres. Its purpose is to enable them to handle customer communications via email, web contact requests and voice seamlessly. The Company, has explained that the new...
1443 — Nuasis NuContact Center 2.0 Supports Integration to Business-Critical Call Center Applications such as CRM, IVR
The IP contact center company, Nuasis Corporation, has released the 2.0 version of NuContact Center, a next-generation software for handling customer inquiries via the phone, e-mail, web and fax. This release includes new capabilities, such as SIP integration...