Notícias – Actualidade
1739 — Autonomy to acquire Contact Center Corporation
The provider of infrastructute software for the enterprise Autonomy Corporation announced it has entered into a definitive agreement to acquire etalk Corporation, a provider of enterprise-class contact center products, for a purchase price of US$70 million payable in...
3472 — Nova Unidade Tecnológica do Governo promove inovação
O Conselho de Ministros aprovou no dia 21 Abril a resolução que estabelece a criação da Unidade de Coordenação do Plano Tecnológico (UCPT). Esta unidade, que vai funcionar na dependência do ministro da Economia e Inovação, terá competências ao nível da coordenação de...
1744 — Shirley Spencer joins Garlands as Head of Talent
Shirley Spencer has been appointed Head of Talent at Garlands Call Centres. In this role, she will be responsible for the management and development of Garlands' people development and human resources programmes. Shirley is an experienced International Human...
1743 — EMAX Consulting Revamps Dudley MBC Contact Centre
EMAX Consulting, a specialist in the global contact centre market, announced it has delivered a suite of efficiency and effectiveness improvements for Dudley Metropolitan Borough Council Housing Services. The goal is to re-launch its 24 hour contact centre....
1742 — ASC announces Asian Pacific expansion
ASC has established a new office in Singapore. This decision follows the increased outsourcing by U.S. and European contact centers as well as an explosion of economic growth in the region. Guenther Mueller, Chairman and CEO of ASC, commented that the...