Notícias – Actualidade
1798 — MCI to Deploy Brooktrouts SnowShore IP Media Server for its Next Generation Multimedia Services
Brooktrout Technology announced that MCI selected its SnowShore IP Media Server to support the delivery of advanced IP communications solutions across its global network. Brooktrouts software-based media servers will serve as an element of MCIs application...
1797 — Avaya Contact Center Solutions Help RCI International Increase Sales and Customer Service
Avaya has announced that RCI International has implemented its solutions at its contact center in Mexico City to improve productivity and customer service while handling more than 18,000 calls a day. RCI International provides members with time share...
1796 — Ericsson provides TDC with IMS for telephony and IP Centrex Services
Ericsson has been selected by TDC to provide Ericsson's IP Multimedia Subsystem (IMS) solution. The solution is expected to allow TDC to offer its fixed network customers various services including IP telephony and IP Centrex to business users. Ericsson says...
1795 — Garlands achieves ISO 9001 Quality Certification
Garlands Call Centres announced that it has achieved ISO 9001:2000 certification. 'Gaining ISO 9001:2000 certification isn't just a nice to have, it's vital to our future success,' commented Chey Garland, Chief Executive. 'It will enable us to expand our business in...
1794 — Nokia and OnRelay collaborate to create Mobile Deskphone
OnRelay, the UK-based fixed mobile convergence pioneer, and Nokia joined forces to bring to market MBX, a generic solution that fully integrates a corporate voice system (PBX) and all its surrounding business support systems with employees' 3G/GSM smartphones. ...