Notícias – Actualidade
3552 — Executive Briefing – «Contact Center Business Intelligence» – 1 de Julho, Fundação Portuguesa das Comunicações
Resumo Executivo - Profissionais de Centros de Atendimento, Centros de Apoio e Contacto com Clientes, Centros de Comunicação e Centros de Serviços Partilhados PLATAFORMA DE INTELIGÊNCIA EMPRESARIAL PARA CENTROS DE CONTACTO QUADROS CONCEPTUAIS E FERRAMENTAS...
3563 — Unicre lança cartão de terceira geração
A Unibanco lançou o primeiro minicard no nosso país, o Unibanco Visa mini. O novo cartão de terceira geração foi pensado para quem privilegia a mobilidade, distinguindo-se pela comodidade que o seu tamanho reduzido (é 43% mais pequeno que os cartões de crédito...
1814 — Aspect Communications releases Uniphi Suite v6.1
Aspect Communications Corporation announced the latest release of its contact center operating environment - Aspect Uniphi Suite. The company stated that Version 6.1 simplifies application development, system administration and management, while doubling the...
1813 — Verint and British Telecommunications Extend Partnership
Verint Systems announced that it has extended its partnership with British Telecommunications. This expanded relationship enables BT to offer Verint's contact center actionable intelligence solutions to its entire customer base across the UK, Europe and the Americas....
1812 — Jaime Smith, new CEO of Cesky Telecom
The General Shareholders Meeting of Cesky Telecom approved several changes in its Supervisory Board. Following the meeting, the Supervisory Board itself appointed Julio Linares as its new chairman. Jaime Smith was also appointed CEO of Cesky Telecom and chairman of...