Notícias – Actualidade
2038 — Altitude Powers the Outsourced Contact Centre for BMW in the Middle East
Altitude Software announced CRM Middle East as a new customer. The Dubai-based contact centre outsourcing company implemented Altitude uCI 7.1 solution to automate CRM campaigns and enhance customer service levels. Since the new system went live in December 2005, CRM...
3942 — “O Voo da Borboleta: Crónicas da Sociedade da Informação” – Lançamento – 31 de Janeiro, Almada
É lançado amanhã, 31 de Janeiro, o livro 'O Voo da Borboleta: Crónicas da Sociedade da Informação'. Com prefácio de Joaquim Letria, a obra é da autoria de Reginaldo Rodrigues de Almeida. A apresentação do livro terá lugar na FNAC Forum Almada, a partir das 21h30....
2037 — CosmoCom appoints Wolfhart Krischke Managing Director
CosmoCom announced that Wolfhart Krischke will serve as Managing Director for the DACH region which includes among others, Germany, Austria, Switzerland,Czech Republic, and Hungary. Mr. Krischke will lead the CosmoCom organization for the region from CosmoComs...
2036 — Nokia selected for 5-year managed services deal with Hutchison Essar Limited
Nokia has reached a 5-year managed services agreement to run Hutchison Essar's network operations in 9 circles in India. Nokia will assume the operation of Hutchison Essar's networks in Gujarat, Karnataka, Andhra Pradesh, Chennai, Uttar Pradesh (East and West),...
2035 — BT to provide Microsoft with global call routing solution
BT announced that it has signed a contract over 2 years to manage Microsofts global OneCall call center routing initiative. Under the agreement, BT will design, build, deploy and manage a solution to unify and manage Microsofts contact centers throughout the...