Notícias – Actualidade
2131 — European Home Retail plc selects Sabio to design and implement major contact centre
Sabio has won an half a million pound order from European Home Retail plc, to design and implement future-proof customer service applications that will help consolidate its contact centre operation across newly acquired multiple brands and languages. The...
2130 — Nokia to acquire Loudeye and launch a comprehensive mobile music experience
Nokia and Loudeye Corp. announced that they have signed an agreement for Nokia to acquire Loudeye for approximately USD 60 million. Under the terms of the agreement, Loudeye stockholders will receive USD 4.50 per share in cash for each share of Loudeye common...
2129 — Microsoft`s Expanding VoIP Initiatives Disrupt Existing Market Models
A telecom industry transformation is underway as Microsoft expands its VoIP initiatives, causing significant disruption to traditional market models over the next several years, says IDC. According to this research firm, Microsoft's move into the broader VoIP...
2128 — UK Utility Provider selects Verint ULTRA
Verint Systems announced that EDF Energy, one of Europes energy suppliers is deploying Verints ULTRA solution to enhance the customer service it provides across its six contact centers in the UK. EDF Energy is part of EDF Group, one of the largest energy...
4140 — PT propõe medidas para contrariar OPA da Sonaecom
Como meio de contrariar a OPA da Sonaecom, a Portugal Telecom anunciou a sua intenção de efectuar a separação da PT Multimédia (PTM), detida em 58,43 por cento pela PT, e o aumento da proposta de remuneração accionista para o período 2006-2008 de 3 mil...