Notícias – Actualidade
517 — CeBIT 2003
http://www.cebit.de/ Links
516 — Call Center World 2003
http://www.callcenterworld.de/kongress/kongress.cfm?Gruppe=Kongress&Name=Kongress Links
515 — Call Center World 2003 – Berlin, Germany
index.php?headline=87&visual=24 Banco de Imagens - Daily Picture Bancos de Imagens-Eventos Banco de Imagens - Centros de Contacto
514 — Call Center World 2003 to be hosted 18-20 Feb. 2003 in Berlin
Value Added Partnership, Successful Sales via the Contact Center, outbound activities and collaborative business will be the core themes in this years edition of CallCenterWorld, a leading event within the German speaking countries, organised by...
513 — SPECIAL REPORT: Facts and Figures of Call Centres in UK an Overview. Part IV: Market Drivers
Despite new IVR and CRM solutions aimed at raising customers satisfaction and improving measurement on preferences and lifetime value, ContactBabel, an UK analysis firm, believes that future UK contact centres will always have the cost reduction issue as their...