Notícias – Actualidade
558 — BT confirms call centre move to India
BT has confirmed the establishment of two call centres in Bangalore and New Delhi (India) that will handle part of the telecom directories and conferencing work. BT is also considering moving other parts of its operation to India but insisted no UK jobs will be lost...
557 — Ready or Not? An approach to MMS. The opinion of Philip Hayes, Manager, Messaging Product Management, Tecnomen (Finland)
It's all too apparent that there's a new wave of messaging on its way the advertisements are everywhere. But how accurate are they? Will we be able to send pictures of ourselves across the network and if we can, can anyone actually look at them? More...
1760 — Subsidiária portuguesa da KPNQwest foi adquirida pela empresa
A KPNQwest Portugal, fornecedora de serviços de Internet, realizou hoje uma conferência de imprensa, no Hotel D. Pedro, em Lisboa, na qual foi anunciada a aquisição da subsidiária portuguesa da KPNQwest N.V., sediada na Holanda. A aquisição, suportada pelo Espírito...
556 — IKEA chooses IEX TotalView workforce management for UK Contact Centres
Quality Plus Callscan, a supplier of performance workforce and e-learning management for contact centres, announced that IEX TotalView has been selected by IKEA as the workforce management system for 250 agents within their Stockport, Dearne Valley and Peterborough...
1223 — Nortel Networks e IBM desarrollarán conjuntamente soluciones de conmutación de redes locales
Nortel Networks, la compañía canadiense ha suscrito un acuerdo junto al grupo estadounidense IBM. Por este acuerdo, Nortel Networks desarrollará conmutadores avanzados para redes locales LAN para el servidor IBM eServer BladeCente. Una gestión avanzada del tráfico de...