Notícias – Actualidade
576 — Klett adopts Babel speech recognition technology
Babel Technologies has announced that Klett Sprachen, the multinational language publisher, is to use Babels Babear v2.5 speaker-independent Automatic Speech Recognition (ASR) system in it PONS product line. PONS is Kletts self study brand and includes dictionaries...
575 — Up to half of customers lost through poor service, Vocalis study concludes
British businesses are losing customers and sales because of poor service in call centres. Over one million customers can hang up on companies call centres each week, businesses reveal in the Voice Report published by Vocalis. A third of businesses believe their...
1243 — BBVA Finanzia Auto Renting usa Internet para acelerar la gestión de su relación con clientes
Fleet Synergy International, una empresa de gestión global de flotas, ha instalado un sistema de CRM (Gestión de Relaciones con Clientes) basado en Internet de salesforce.com, proveedor de CRM online, para seguir la pista de las tendencias de las ventas y las...
1836 — Netopolis patrocina IDC Fórum 2003
O retorno do investimento em projectos de TIC (Tecnologias de Informação e Comunicação) será o principal tema abordado neste Fórum. A Netopolis estará presente com as soluções CRM e Help Desk da FrontRange. Lisboa, 18 de Março de 2003 A Netopolis vai patrocinar o...
1242 — Sitel e Iberphone realizarán la campaña de la declaración de la renta
La compañías líderes en la prestación de servicios de Contact Center, y que componen la Unión Temporal de Empresas (UTE), Sitel e Iberphone han sido adjudicatarias del Servicio de Información Tributaria Básica para la Campaña de Declaración de la Renta 2002. Se trata...