Notícias – Actualidade
605 — Northern Rock underpins new contact centre with BT
Northern Rock has selected BT Business Information Systems (BIS) in a 1,5 million euros contract to supply, implement and maintain a new contact centre. The new contact centre system is required to integrate seamlessly into the existing telephony network, while...
604 — CMP announces TFM 2004
Technology For Marketing 2004 (TFM 2004), will take place in The National Hall, Olympia, London from 10-11 February 2004. TFM 2004 will have more features, a comprehensive educational programme, free industry focused seminars and more than 150 exhibitors. "TFM 2004 is...
603 — SITEL teams with SRC to provide data capture service for high call volumes
SITEL UK and SRC, a UK speech solutions provider, will together deliver a innovative computerised telephone data capture system that utilises highly sophisticated speech recognition technology. The automated data capture system is specifically designed to handle very...
602 — IDC predicts slight improvements for W.European IT markets this year
IDC's latest Black Book figures reveal a modest revival in the Western European IT market in 2003. New IT spending data suggests that the market bottomed out in 2002, and is set to grow by 2 per cent this year. In 2003, package software and services will capture most...
1951 — CGE&Y e IBM lançam Portal Express
O Portal Express é a primeira solução disponibilizada pelo canal Technology Direct, desenvolvida pela Cap Gemini Ernst & Young (CGE&Y) em parceria com a IBM Portugal. O novo portal empresarial de terceira geração proporciona benefícios ao nível dos custos de...