According to IDC's latest forecasts, the Western European market for packaged software is set to grow in 2003 to almost €46,700 million in license, maintenance, and service fee revenue, excluding non-commercial software. Overall, the market will increase to more than...

WHERE ARE MY LITTLE PICTURES? Caller: I can't find my little pictures (icons). Tech Support: What pictures? Caller: One is "my computer," another is like "network neighbour." Tech Support: Do you have any windows open? Caller: Yes. Tech Support: Ok, we need to close...

The Business Process & Strategy sessions at the Call Centre Expo 2003 Conference will provide delegates with business solutions regarding call & contact centre best practice. Leading industry experts will present tried, tested and effective solutions through a...

Babel Technologies has announced that PocketBabil, its Text-to-Speech (TTS) solution for embedded environments, has now been ported to the Symbian environment. Specifically designed for the mobile devices market, the Symbian operating system offers am wide range of...

BT and Nortel Networks are rolling out an integrated voice and data communications system for Manchester City FC’s new ground, the City of Manchester Stadium – home of the 2002 Commonwealth Games. The solution, planned and being delivered by BT Convergent Solutions,...