Notícias – Actualidade
789 — Amcat to launch new Contact Centre Suite at Call Centre Expo 2003
CTI applications provider Amcat will be launching its new multi-media, CTI-based, inbound/outbound and blended contact centre management product - Contact Centre Suite, shortlisted in the European Call Centre Awards - Best Product of Call Centre Expo 2003 category....
788 — Tecnomen to axe 80 posts as part of internal restructuring
Some 80 workers will be offered a proposal to leave Tecnomen, the Finnish unified messaging solutions manufacturer, according to a statement issued by Ilpo Uotila, Tecnomens President and CEO. Over the past two years Tecnomen has streamlined its operations in...
787 — Huge disparities on severance payments over EU countries, Mercer finds
According to a new report issued by Mercer Human Resource Consulting, the minimum legal amount of severance payment shows a five-fold variation amongst some EU countries. France, Netherlands and the UK have the lowest figures, while workers in countries like...
786 — North of England and Scotland stand to be hit hardest by call centre job exports to India, the findings of Steve Morrell, Managing Director, Contact Babel
A recent survey by ContactBabel, the call centre industry analysts, finds that the North of England and Scotland would be hit hardest by call centre job exports to India. The report, 'UK Contact Centres in 2003' finds that the UK call centre industry as a whole...
785 — Cable & Wireless launches IP LAN and WAN uniting service
Cable & Wireless launched a new managed service that combines two of its industry IP-convergence solutions, IP Virtual Private Network with Quality of Service (IP-VPN QoS) for the WAN and IP Local Area Network (IP-LAN), to provide a service covered by a single...