Notícias – Actualidade
993 — IVR the preferred prescription for patients
Trial sponsors are rapidly turning to 'the most reliable and cost effective medium' on the market for gathering patient diary information - Interactive Voice Response (IVR). That's the verdict of Clinical Technology Organisation of the ClinPhone Group, which has...
992 — Speech recognition changes the way companies view the telephone
When the internet bubble was still full of hot air, the importance of having a 'web strategy' was clearly overstated. Companies today are less likely to sell cat litter or groceries over the internet, but their web sites are nevertheless an important part of an...
991 — Use of mobile technologies hikes among mobile consumers, IDC Says
The hard line between business use and consumer use is blurring as many mobile consumers are depending more heavily on mobile solutions that operate around the clock. According to a new study from IDC, Mobilizing the Consumer: 2003 Survey Results, personal use of...
990 — Only 29 per cent of executives happy with CRM
Only 29 per cent of executives are satisfied with the quality of their customer relationship management (CRM), according to a recent global survey conducted by the Economist Intelligence Unit for AT&T. Industry research indicates that more than half of all initial...
2236 — Nueva solución móvil de asistencia técnica
Según ha informado el propio fabricante de software, Telefónica Móviles y Oracle han presentado en colaboración de Accenture una aplicación de asistencia técnica especialmente orientada a empresas que cuentan con empleados en continuo movimiento. La propia Oracle...