Repositório
Regulação
Faça a Sua Pesquisa
Categorias
Regulação de Centros Telefónicas
Publicações Recentes
2028 — Scottish Widows Drives Quality Improvements Using Witness Systems Compliance Recording
Witness Systems announced that Scottish Widows has installed its compliance recording solution....
2027 — BT wins EUR 30 million contract with German health insurance organisation AOK
The Community of General Local Health Funds (AOK) in Germany will in future be relying on BT voice...
2026 — Nokia to supply Push to Talk to Fujian MCC in China
Fujian Mobile Communications of China has chosen Nokia's Push to Talk over Cellular (PoC) platform...
Newsletter
Mantenha-se a par das nossas últimas publicações.
3299 — Carmelo Toledo, nuevo Director de Telecomunicación y Seguridad de Albanova
Albanova, consultora de e-business de origen canario, ha nombrado a Carmelo Toledo como nuevo Director de Telecomunicación y Seguridad. Nacido en Las Palmas de Gran...
3298 — Según IDC, Fortinet lidera el mercado mundial de seguridad informática en dispositivos UTM
La multinacional líder en la comercialización de productos y servicios profesionales para Internet/Intranet Afina, ha hecho público que según las cifras del informe de...
3297 — Disponible la septima versión del Siebel CRM OnDemand
La ventaja del nuevo módulo Siebel Contact OnDemand es que las empresas pueden poner en funcionamiento un Call Center que otorgue garantías sin tener, por ello, que...
1726 — Several arrests after call centre staff in Pune allegedly stole £200,000 using customers`personal information
Police have arrested former employees of an Indian call centre that handles US customer accounts for allegedly stealing consumers' funds. The suspected gang...
1724 — Contact Centre Suite `05 is “best-of-the-best” in IP contact centre technology
Amcat announced that Technology Marketing Corporation's Customer Inter@ction Solutions magazine named Contact Centre Suite 2005 as a recipient of a 2005 IP Contact...
1720 — Etrali Certifies ASC`s MARATHON EVOLUTION
ASC Telecom announced its call recording solution, MARATHON EVOLUTION, has been certified for use with the Etrali Dealing Board system platform and approved for...