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1882 — XACT TeleSolutions Deploys Over 100 Agents on Five9 Virtual Contact Center
Five9 announced that XACT TeleSolutions has deployed the company's Virtual Contact Center, helping the provider of outsourced communications and call handling solutions...
1881 — Agere Systems Names Peter Kelly Chief Financial Officer
Agere Systems announced that it has named Peter Kelly chief financial officer, effective immediately. Kelly, who was previously the companys executive vice president...
1880 — Avtex and Telstar Communications Join Forces to Create Contact Center Solution Powerhouse
Avtex, an application and systems integration company has acquired the Contact Center business of Telstar Communications . The combined companies will operate as Avtex,...
1879 — Globecomm Systems and Agility Recovery Solutions Provide Business Continuity Services Supporting Recovery Efforts Resulting from Hurricane Katrina
Globecomm Systems Inc.announced that the Company has provided satellite connectivity and call center restoral services to Agility Recovery Solutions to support recovery...
1878 — Telecom and Alcatel build platform for Next Generation Voice
Telecom and Alcatel have agreed on a project to build the IP Voice platform for Telecom's Next Generation Network.The project is the result of more than five years of...
1877 — “IP Channel Strategies” : a report by Datamonitor
Enterprise migration to voice over Internet protocol (VoIP) could see Europe's enterprise telephony market become a $4.4bn business in 2008, according to a new report...