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2101 — The 6th International Conference on ITS Telecommunications (ITST 2006) , Chegdu, China, 21 – 23 June
The 6th International Conference on ITS Telecommunications (ITST 2006) will be held in Chengdu on...
2100 — Offshoring Contact Centers: Identifying Locations
How To Compare And Select A Site That Best Suits Your Customer Base
A Forrester Research Report
Many contact centers' directors consider offshoring to reduce customer care operational costs....
2099 — Nortel Powers ntl:Telewest Business IP multimedia service
The UK supplier of communications services to the public and private sectors, ntl:Telewest...
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272 — Contact Center Resources
NICE Systems NICE Systemsis a worldwide leader of multimedia digital recording solutions, applications and related professional services for business interaction...
271 — NICE Systems
NICE Systems is a worldwide leader of multimedia digital recording solutions, applications and related professional services for business interaction management. NICE...
270 — Virtual Exhibition Center
Dossiers - Empresas
269 — Call Centers in Local Authorities
Some notes on estimating call volumes Thanks to David Hunter and Fitlog- Foundation for Information Technology in Local Government One of the biggest challenges any...
268 — Call Center Ergonomics: It just makes good business sense.
Presented by Interior Concepts Thanks to CRMXchange.com Lost production, higher insurance premiums, OSHA fines, worker's compensation, employee turnover, medical costs;...
267 — Call Center Automation
Integrated Call Center Solutions for the Enterprise Early, Cloud & Company An IBM Company Thanks to CRMXchange.com Corporations are paying more than just lip service to...
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