Repositório Histórico

I-CE / HSC, an independent software consultancy, will be hosting the ‘Visitor Advice Centre’ at the ‘Technology For Marketing 2003’ (TFM 2003), providing free expertise...

From now on Siebel Systems and Aspect Communications Corporation will be able to provide their customer sales & service representatives a greater variety of data...

Witness Systems, a supplier of performance optimisation software and services, announced a deal with Volkswagen Financial Services, Ltd. in UK to provide the company’s...

“Value Added Partnership”, “Successful Sales via the Contact Center”, outbound activities and collaborative business will be the core themes in this year’s edition of...

In this section you will find information on Cebit'2003 as well as the Contact Center's editorial outline.    

For the fifth consecutive year, CMP Europe, Ldt. will host at the Birmingham NEC, England, its ‘Call Centre Expo UK’ – a main contact centre event in the whole United...