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2127 — Verint Announces Acquisition of Mercom Systems
Verint Systems announced the acquisition of Mercom Systems, Inc., a privately-held provider of...
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434 — Aculab sponsors Interactive Intelligence EMEA partner conference
Aculab, the Milton Keynes (UK) based provider of computer telephony (CT) products, has announced that it is to be a premier sponsor of the annual Interactive...
433 — Aculab sponsors Interactive Intelligence EMEA partner conference
Aculab, the Milton Keynes (UK) based provider of computer telephony (CT) products, has announced that it is to be a premier sponsor of the annual Interactive...
432 — HITACHI to showcase its latest Mu-chip and e-Government solutions at CeBIT 2003
Hitachi will be showcasing its awarded Radio Frequency Identification microchip (Mu-chip) at CeBIT 2003, to be hosted in Hannover, Germany, from 12-19 Mar. The Mu-chip...
431 — SPECIAL REPORT: Facts and Figures of Call Centres in UK an Overview. Part II: Inbound and outbound activity
On average terms, UK call and contact centre activity ratio is 70 per cent inbound and 30 per cent outbound. UK contact centres receive a bulk of around 43 billion...
430 — Microsoft European CRM package due to year end
Microsoft Business Solutions has started commercialising its delayed CRM package in the US, but does not expect to release a European version until the second half of...
429 — Universal Dialog provides Spanish translation for Intuit
Universal Dialog, a US provider of multilingual translation, localisation and language management services, announced that it is to provide the Spanish translation...
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