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2131 — European Home Retail plc selects Sabio to design and implement major contact centre
Sabio has won an half a million pound order from European Home Retail plc, to design and...
2130 — Nokia to acquire Loudeye and launch a comprehensive mobile music experience
Nokia and Loudeye Corp. announced that they have signed an agreement for Nokia to acquire Loudeye...
2129 — Microsoft`s Expanding VoIP Initiatives Disrupt Existing Market Models
A telecom industry transformation is underway as Microsoft expands its VoIP initiatives, causing...
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494 — CeBIT – 1
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493 — Infogenie announces investment in C3 virtual contact centre
Infogenie, one of Europe's largest suppliers of information services, has bought communications technology from C3 to extend its range of virtual contact centre...
492 — Loquendo Powers the MART Museum`s automatic contact centre
Loquendo technology has been chosen to power the automatic contact centre of the recently inaugurated Museum of Contemporary Art of Trento and Rovereto in northern...
491 — Special CeBIT 2003: European products insight Part I
Automated call centres, CTI & ERP solutions, self-updatable dictionaries and intelligent data specs will be some European products at exhibit in CeBIT 2003,...
490 — Ericsson announces multimedia call centre solutions for SMEs
The Swedish Ericsson has introduced a new version of its Solidus eCare solution that offers small and medium-sized businesses (SMEs) multimedia contact centre...
489 — Carl-Henric Svanberg, new CEO of Ericsson
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