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4056 — Altitude Software renueva el acuerdo de colaboración con la AEECCC
Altitude Software, líder mundial en soluciones Call/Contact Center, ha renovado su acuerdo de...
4055 — Cognos se sitúa en el cuadrante de líderes sobre suites de gestión del rendimiento corporativo
El proveedor de soluciones de Business Intelligence y para la gestión del rendimiento corporativo...
4054 — Presence Technology lanza su solución para la gestión del back office en los contact centers
La compañía europea proveedora de software CTI y especializada en optimizar el rendimiento de los...
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1120 — Price & Value Service Structure 2004
NOTES: 1.All Prices in EUROS. VAT not included. 2.Please, read carefully the Service Agreement and the Editorial Rule. CONTACT CENTER PORTAL MANAGEMENT TEAM...
1119 — Merchants expands South African offshore outsourcing offering
Merchants, a UK contact centre outsourcer, announces the formal inclusion of two South African outsourced contact centres in Johannesburg and Cape Town to its solution...
1118 — Ericsson adds 450 MHz CDMA2000 solution to high growth markets offering
Ericsson announced its 450 MHz CDMA2000 solution, a 3G solution based on industry platforms that support 1X and 1xEV-DO now and are ready to support 1xEV-DV services....
1117 — 400 jobs at BA call centre on the fly
British Airways announced the closure of two of its call centres today with the loss of 400 jobs as part of its drive to cut costs. Citing the growing number of online...
1116 — VDS Communicatie partners with Altitude Software
Altitude Software and VDS Communicatie Architecten (VDS) signed a reseller agreement allowing VDS to market, sell and provide professional services for the range of...
1115 — ScanSoft is looking for a new name, and a new home
ScanSoft, the company that bought three companies in the speech-recognition business in 2002, including Boston-based SpeechWorks International for 103 million, is said...
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