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The mobile operators mmO2, NTT DoCoMo, Orange, SMART Communications, Telefónica Móviles, Telecom Italia Mobile, T-Mobile and Vodafone made publicly known their...

Alcatel and Arcor have signed a general frame agreement for the delivery of Digital Subscriber Line (DSL) products, over the next three years. With this contract...

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France Telecom and Motorola have signed a Memorandum of Understanding for the joint development of Seamless Mobility Solutions. This collaboration will include the...

Surveys conducted at last week´s Witness Systems Driving Innovation customer user conference in Toronto and during the Customer Contact Solutions Conference in London,...

The outsourcing of systems management can be an effective way for utilities to contain costs and improve efficiency within the competitive environment. However, the...