VoiceGenie and Loquendo announced their technology and co-marketing alliance to deliver voice-enabled services to enterprises and carriers worldwide. The integration of Loquendo‘s set of speech recognition technology with VoiceGenie’s VoiceXML speech platform aims at bringing more progressive and effective automated voice solutions to market.
“We are very pleased to announce the partnership between VoiceGenie and Loquendo,” said Eric Jackson, vice president, strategy and business development at VoiceGenie. “ Our complementary technologies enable organizations to deploy superior voice solutions that support personalized customer care applications, dramatically improving productivity as well as responsiveness to the customer while at the same time reducing costs for the enterprise.”
VoiceGenie‘s speech platform allows enterprises and telecom carriers to develop and deploy IVR (Interactive Voice Response) applications, speech-enabled services, and voice portals. Providing infrastructure solutions and services necessary for the creation of VAD (voice activated dialling) and other speech applications, the platform allows users to retrieve Web information, make online transactions and manage personal communications (such as e-mail, voice mail and voice-activated dialling) simply by speaking into any phone.
2003-10-01
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