775 — CCA 9th Annual Member Convention & Exhibition, 26-27 November 2003, Edinburgh, UK

“From Recruitment to Retention. Getting your People Strategy Right”, “Customer Service. Are you Meeting your Customers ‘Expectations?”, “Technology. Are you Maximising the Opportunities?” and “Internal Management Systems. Putting the Processes in Place” will be some of the tutorials of CCA’s 9th Annual Member Convention & Exhibition taking place at the Royal Museum in Edinburgh, which will include an Awards Ceremony.

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Eventos – Conferências