Headset ear buds, call recorders and solutions for wireless platforms will be some European new products to be announced at CeBIT 2003, organised by Deutsche Messe AG in Hannover, Germany from 12 19 Mar. The organisation foresees an attendance of more than 7,000 businesses, from 59 different countries, exhibiting in an area over 380,000 sq. metres.
Headset ear buds Samsung Germany, Hall 12, Stand F67
Using headsets for making and taking phone calls has become common practice in call centres. A great invention, but a pity the person at the other end has to put up with all that background noise.
A tiny ear bud Samsung Germany will be unveiling at CeBIT 2003 aims at having this problem beat. Its the first ever headset ear bud to house the mic as well as the earphone.
The principle is simple. When we speak, our heads act as natural resonance chambers. Thats why, for example, singers use earplugs: so they can hear their own voice better when on stage.
Rather than picking up sound from the lips, the exhibitors new ear bud picks up the sound vibrations from within the speakers ear. This filters out 90 percent of all background noise. The new headset ear bud will soon be available in both corded and wireless Bluetooth versions.
Telephony solutions for SMEs 2N Telekomunikace a. s. (Czech Republic), Hall 13, Stand 09
Cutting-edge communication solutions: just because they will be displayed at CeBIT 2003 doesnt automatically make them the best choice for every CeBIT attendee. The reason is simple: for small or medium-sized businesses theyre overkill and, for that reason, too expensive. A Czech manufacturer designed Netstar, a communication server designed with small and medium-sized businesses in mind.
This Linux-based server processes data and voice services, and supports a range of applications, such as CTI (Computer Telephony Integration), CRM (Customer Relationship Management), and UMS (Unified Messaging System). It also features PSTN (Public Switched Telephone Network), GSM, ISDN (Integrated Services Digital Network) and DECT (Digital Enhanced Cordless Telecommunications) interfaces, plus a built-in router and firewall.
Phone call recorders Vidicode Datacommunicatie BV (Netherlands), Hall 13, Stand A21
Who can reliably remember the minutiae of what gets discussed during lengthy phone calls? CD-175 is the response from Vidicode showcasing its new telephone integrated CD recorder at CeBIT 2003. This recorder can capture up to 175 hours of phone calls. Retrieving the desired dialog from the conversation storehouse can be done by searching date, time, or phone number.
And with the optional Windows-based software package, users can also create their own databases and play recorded phone calls on their PC. Another utility is data protection. Users can buy Crypto Card technology that encrypts the recorded phone conversations, safeguarding them against unauthorised access.
Telephony switching Cirpack (France), Hall 27, Stand F15
Cirpack will be showcasing something many providers have been waiting for: super-high-power telephony switching thats scalable to meet the requirements of next generation telecom infrastructures.
Based on IBMs xSeries eServer, Cirpacks Super Nodecan handle up to 5 million BHCAs (Busy Hour Call Attempts) and 6,000 E1 connections. It provides simultaneous support for IP, ATM (Asynchronous Transfer Mode) and TDM (Time Division Multiplexing) traffic and protocols, and supports almost all copper-wire and fibre optic interfaces, such as E1, SDH, ATM, AAL1/AAL2, Ethernet and POS.
Mobile Wireless LANs Inventel (France), Hall 27, Stand F15
Mobile Internet access via wireless local area networks (WLANs) is not particularly new. The service has been available in many of our public buildings for some time. The problem lies in the diversity of wireless technologies used to provide this service. In large buildings like airports, technologies such as Bluetooth struggle to provide coverage, whereas, in smaller buildings like cafés, the main alternative, WLAN 802.11b, seems like overkill.
At CeBIT 2003 a French-based exhibitor will be showcasing two new types of wireless base station, the EBW-250 and the DBW-250, that combine both standards.
The system is particularly suited to mobile internet access via WLAN access points, known as hot spots, in public buildings. By combining the Bluetooth and 802.11b standards, the system aims to get the best of both.
The DW-250 has a built-in ADSL modem and features all the functions generally required in smaller public areas such as cafés. Its counterpart, the EBW-250 has an Ethernet port, and is suitable for larger areas such as airports and railway stations. Both products feature the Linux operating system, compatible with all administrative and billing software.
Bluetooth for telephones Tenovis GmbH & Co (Germany), Hall 013, Stand C20
The new Bluetooth interface for Integral T3 digital system telephones, which a Frankfurt-based company will be showcasing at CeBIT 2003, promises an increased field of movement for phone users. Used with a Bluetooth headset or the new Bluetooth mobile telephone, this technology increases users range by up to 100 meters. The technology also supports wireless connection to Personal Digital Assistants (PDAs).
This new Bluetooth interface also supports CTI (Computer Telephony Integration) functions, enabling direct dialling access to numbers stored in users PDA address book. If users have an Integral T3 IP digital system phone, they will have direct wireless access to the internet or their companys intranet or network through PDA.
GSM Possio AB (Sweden), Hall 13, Stand D37 (B02)
Swedish company Possio AB will be showcasing the latest version of its PM70 mobile phone and fax unit at CeBIT 2003. In conjunction with a Possio Connectivity Carda triband GSM cellular phone card powered by a Siemens MC45 moduleusers of this m-business communication tool can access the GSM network anywhere, any time.
The PM70 automatically prints out incoming SMS messages and fax transmissions, and the built-in scanner enables users to copy and send paper documents of all kinds.
Filipe Samora
2003-02-20
Em Foco – Projecto