Noble Systems, a global provider of contact center technology solutions has announced a Beta-Site Agreement with MSA Solutions, to offer testing and QA services for new advances in contact center technology software.
Under the term of this agreement, MSA Solutions, will provide resources and services to Noble Systems for product testing and quality assurance assistance. Noble Systems will provide software support and maintenance services for the beta products. With the agreement, MSA will deploy Nobles latest technology advancements in beta stage, allowing the organization to adopt the newest features and communications tools. Nobles newest technology includes a platform for virtual contact center technology, next generation FTC Compliance solutions, and next generation CTI Blended Agent Gateway integration with existing PBX equipment.
MSA Solutions theme for its partnerships is a win-win alliance, one-stop shopping, and superlative customer care, by applying technology to leverage the efforts of its world-class personnel. With our Beta-Site Agreement, Noble Systems can work with MSA to achieve this vision by offering them the first look at the newest contact center technology developments. In return, MSA offers a first-class environment for new product testing, allowing us to refine our solutions for the maximum productivity and effectiveness, pointed James K. Noble, Jr., President & CEO.
2004-11-12
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