Verint entered into an agreement with Call Centre Technology (CCT), a UK business communications specialist. Under the terms of the agreement, CCT will re-sell Verint’s ULTRA Express recording software for small to mid-size (SME) contact centres, and co-sell Verint’s ULTRA Enterprise solution for the enterprise-wide market place in the UK.
CCT was established in 1997 and provides a portfolio of business communications and contact centre solutions, from consultancy, outsourcing, staff recruitment and training to technology, ongoing support and managed services. CCT was recently awarded Avaya‘s top accolade of Platinum Partner status.
2004-04-06
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