Según el proveedor, la inadecuada gestión del cambio provoca cerca de un 50% de los fracasos en...
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Publicações Recentes
4268 — El Centro de Empresas e Innovación Saiolan elige Exact e-Synergy para la gestión de sus proyectos
El proveedor líder de soluciones integrales de gestión empresarial Exact Software ha sido elegido...
4267 — IBS Iberia premiada por IBM por octavo año consecutivo
El proveedor mundial de soluciones de gestión empresarial IBS ha sido premiad por IBM durante la...
1609 — Camelot selects HornbillS Supportworks ITSM solution to deliver superior customer service
The provider of IT support and service management solutions, Hornbill Systems, has announced it has been awarded the contract to supply Camelot Group plc, the UK...
1604 — Garlands named Contact Centre Agency of the Year
Garlands Call Centres has been named Contact Centre Agency of the Year by Marketing Magazine in its Agency of the Year Awards for 2004. The judges awarded the...
1608 — KPN chooses Siemens as IP partner
The Dutch network operator KPN has chosen Siemens as the strategic IP partner for its fixed network and mobile activities in the Netherlands, Belgium and Germany. The...
1607 — O2 and Vodafone sign roaming agreement for WLAN
Vodafone and O2 Germany will be able to use both network operators' WLAN hotspots throughout Germany, according to a recent roaming agreement. Customers conveniently...
1606 — Edify achieves VoiceXML 2.0 industry certification
Edify Corporation has announced that the Edify Voice Interaction Platform (EVIP) 9.0, has achieved VoiceXML 2.0 Certification through the VoiceXML Forum's Platform...
1605 — easyJet Selects RightNow to Improve Customer Service and Save £750,000 on Operational Costs
easyJet has signed an on demand CRM deal with RightNow Technologies. The purpose is to enhance its customer service and save £750,000 on current operational costs....