La empresa especializada en soluciones de comunicación IP para el mercado de las pymes Vocari ha...
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4346 — Atento, galardón de estrategia “Bsc Hall of Fame”
Grupo Atento, especializado en servicios de atención a clientes a través de plataformas multicanal...
4345 — Campbell Soup cuida la satisfacción de sus clientes con QlikView
El proveedor de BI de mayor crecimiento del mercado y proveedor de soluciones de análisis de...
1764 — Avaya partners with HP Services
Avaya and HP joined forces to add HP Installation and Support Services to the capabilities of the Avaya Small & Medium Businesses (SMBS) reseller channel. ...
1763 — Portuguese operator launches VoIP services using MetaSolv Service Activation
MetaSolv Software announced that Portuguese operator Oni has deployed MetaSolvs activation platform to activate VoIP services for its customers. On the release...
1762 — Witness Systems Releases Enhanced Workforce Management Solution
Witness Systems announced enhanced capabilities to its workforce management software, following the companys first quarter combination with Blue Pumpkin Software....
1761 — Macfarlane technology drives customer service improvements at Derbyshire
Derbyshire County Council has set up a 24/7 customer contact centre with the aim of providing a single point of access for the first time resolution of service queries...
1760 — Datapoint implements customer contact recording system for Virgin Airways
Datapoint has implemented a new customer contact recording system for staff based in Virgin Atlantic Airways worldwide sales and service centres. Virgin...
1759 — Speech recognition Best Practice study sponsored by Edify
Edify Corporation announced it has joined forces with Purdue Universitys Center for Customer-Driven Quality to determine best practices for deploying speech...