É possível afirmar que toda a contratação telefónica realizada pelos CTR é contratação à...
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(XV) Direito do consumidor ao atendimento e contacto e à assistência telefónica
É possível hoje autonomizar um verdadeiro direito geral do consumidor ao atendimento e contacto...
(XIV) Contratos Telefónicos e Centros Telefónicos de Relacionamento
Quadro geral do Regime Jurídico dos Contratos Telefónicos O telefone e os meios de telecomunicação...
2148 — Ericsson acquires assets of Finnish software company Distocraft
Ericsson has reached an agreement with Finnish company Distocraft Oy to acquire the assets of Distocraft's business. The company,is based in Lahti and Helsinki,...
2147 — Alcatel wants to acquire Nortel`s UMTS radio access business
Alcatel has signed a non-binding Memorandum of Understanding with Nortel to acquire its UMTS radio access business (UTRAN) and related assets for USD 320 million....
2146 — Aspect software announces general availability of Aspect EnterpriseContact Server 6,2
Aspect Software announced the general availability of Aspect Enterprise Contact Server 6.2, a product that blends automatic call distributor (ACD) functionality...
2145 — Nokia and Siemens announce business unit and regional leaders for Nokia Siemens Networks
Nokia and Siemens announced the business unit and regional leadership team for Nokia Siemens Networks. These appointments will be effective when the new company starts...
2144 —
2143 — Teleformix Announces Forthcoming Release of ECHO 2.8
The developer of CRM / eCRM Enterprise-Class Software applications for the Banking, Insurance, Financial Services and Marketing industries, Teleformix, announced the...