'Sistemas de Gestão de Interacções no Âmbito do novo Decreto-Lei n.º 134/2009' O Decreto-Lei n.º...
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4265 — DL 134/2009 – Acção de Formação Técnica e Operacional – Dia 12 de Outubro 2009
Decreto-Lei 134/2009 «Regime Jurídico dos Centros Telefónicos de...
4264 — Centro de Envelopagem amplia Estrutura de Serviços
O Centro de Envelopagem ampliou recentemente a estrutura de serviços, com abertura de dois novos...
1938 — France Telecom to sell to TP its 34% stake in Centertel to reinforce TP Group integrated operator strategy
France Telecom announced the signature of an agreement with Telekomunikacja Polska (TP), following the offer from TP to France Telecom to acquire its 34% stake in their...
1937 — Hosted Recording/QM White Paper, by Donna Fluss
Donna Fluss, Principal at DMG Consulting, and author of 'The Real-Time Contact Center' has issued a white paper on Hosted Contact Center Recording and Quality...
1936 — SITEL Chooses Altitude uCI as a Worldwide Customer Interaction Management Standard
Altitude Software, an independent contact centre solutions vendor, announced that Altitude uCI has been selected by SITEL, a leading global provider of outsourced...
1935 — Hotcourses Ltd chooses Talisma to deliver a customer-focused service to students
Talisma, a global provider of Multi-channel Customer Interaction Management (CIM) solutions, has formed a strategic partnership with Hotcourses Ltd, the UKs publisher...
1934 — Avaya IP Telephony Applications Win Back-to-Back Miercom Awards for Best Mobility Support and IP Contact Center Reporting
Avaya announced its industry-leading IP-based mobility and contact center solutions have been honored with awards from Business Communications Review (BCR) magazine and...
1933 — T-Mobile Delivers Worlds First Nationwide Commercial Rollout of FLASH-OFDM in Slovakia
T - Mobile Slovakia and Siemens announced the launch of Europes first commercial mobile broadband service using Flarion Technologies FLASH-OFDM network technology....