A Comissão Nacional de Protecção de Dados lançou no dia 5 um número de atendimento telefónico...
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4081 — WeDo Consulring e Oi GSM desenvolvem Portal Oi Wap
A WeDo Consulting lançou a nova versão do Portal de serviços para telemóveis da operadora Oi...
4080 — Gartner vê Altitude Software como Visionária nos Centros de Contacto
A Altitude Software foi classificada pela empresa de análise de mercado Gartner no quadrante...
302 — Getting the Most From an Automated Fax/Communication Services Bureau:
The Benefits and Considerations of Outsourcing Epigraphx 750 Broadway Redwood City, CA 94063 650-298-0100 www.epigraphx.com Thanks to CRMXchange.com EXECUTIVE OVERVIEW...
301 — KANA Study Reveals Healthcare Industry Experiencing Significant Growth in Demand for Customer Information via the Web
Providers can dramatically cut costs and increase customer satisfaction through adoption of web self-service customer care. KANA (NASDAQ: KANA), the leading provider of...
300 — DataDistilleries opens the door to more customer-specific service for Vodafone in the Netherlands
Real-time analytical software helps Vodafone optimise service to customers. In April, DataDistilleries, a predictive real-time analytical software leader, has signed an...
299 — Flemish government renews and expandscontract with SITEL
Belgian regional government expands contract scope for citizen information service; agrees to 5 year renewal. SITEL Corporation (NYSE:SWW), a leading global provider of...
298 — Altitude Software Signs Major Outsourcing Company
SITEL Central Europe implements the Altitude uCI 2000 Plus suite and the two companies will jointly market next-generation CRM solutions. Altitude Software EMEA...
297 — Four Steps to Success with CRM
by Dick Lee, High-Yield Marketing With thanks to CrmGuru.com. How many ways have we tried to define CRM? Well, let me count the wayswhich is almost synonymous with...