The Foundation for the Malcolm Baldrige National Quality Award was created to provide the private sector a means of accomplishing the following Award objectives: raise...

Fitlog Foundation for Information Technology in Local Government We are an independent body that promotes innovation in local democracy and service delivery....

CCA The CCA is a non-profit making, member-funded organisation recognized as the professional body for Call and Contact Centres. Its aim is to provide products and...

Dossiers - Empresas    

KANA's eCRM solution helps drugstore.com, inc. Reach an Award-Winning Level of Customer Service drugstore.com, inc. Garners Industry Recognition With Rapid Response to...

Integration between Convergys Corporation and Siebel eCommunications 7 has been successfully validated by Siebel Systems, Inc. Convergys Corporation (NYSE:CVG), the...