A DirectHit e a PT Contact irão realizar no dia 28 de Setembro, na Fundação Portuguesa das...
Categoria
Categorias
Regulação de Centros Telefónicas
Conteúdos Em Português
Conteúdos Em Inglês
Conteúdos Em Espanhol
Publicações Recentes
4156 — Executive Briefing:
4175 — Fundação Vodafone apoia “Escola Móvel”
A Fundação Vodafone Portugal e a Direcção Geral de Inovação e de Desenvolvimento Curricular do...
4165 — Direct Hit promove ciclo de eventos
A empresa Direct Hit, especialista na gestão e exploração de recursos operacionais em Centros de...
602 — IDC predicts slight improvements for W.European IT markets this year
IDC's latest Black Book figures reveal a modest revival in the Western European IT market in 2003. New IT spending data suggests that the market bottomed out in 2002,...
601 — E-government projects high on agenda of Western European countries
According to an IDC's survey results and forecasts, e-government related IT spending by UK, French, German, and Italian public-sector administrations is expected to...
600 — Nokia launches MMS messaging interoperability system
Nokia launched today its MMSC Interconnection Service to help ensure smooth interworking between the MMS systems of different operators. By enabling MMS...
599 — Multilingual contact centres in the UK. The analysis of Steve Morrell, Principal Analyst at ContactBabel
A recent survey of 2,850 UK contact centre operations has found that only 14 per cent offer some form of multilingual capability. Where non-English languages are...
598 — Ericsson creates new Mobile Messaging company with Brainheart Capital
Ericsson has created a new company to accelerate the development of mobile messaging products. The new company will be owned and managed by Ericsson and the investment...
597 — Merrill Lynch chairman joins Royal Mail UK board
Royal Mails Board appointed as non-executive director Mr Bob Wigley, Chairman of Merrill Lynchs European Investment Banking Business. The move was warmly welcomed by...