O Contact Institute (www.centrodecontacto.com/contactinstitute) realiza, no dia 12 de Outubro, às...
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4176 — Executive Briefing
4174 — Solução da link entra no Voice Mail da PT Comunicações
A PT Comunicações contratou a solução IVR Voice Mail da link consulting para aperfeiçoar o seu...
4173 — NETWORKERS FORUM 2006, 17 Outubro, Lisboa
O Centro Cultural de Belém vai receber no dia 17 de Outubro o 'Networkers Forum 2006', uma...
608 — SAP reports 2003 first quarter results
For the first quarter of 2003, SAP's operating income increased 60% to 298 million compared to 186 million for the first quarter of 2002. Pro forma operating income1...
607 — Siebel urges FBI to investigate leaked docs
Siebel, a world provider of CRM software, announced that corporate leaked documents were distributed with "very malicious intent". Steve Mankoff, a senior vice...
606 — Voice Enabled Services
http://www.iir-conferences.com/site/_confcode.cfm?DirName=CG2078&ConfCode=CG2078&iv=23 Links
605 — Northern Rock underpins new contact centre with BT
Northern Rock has selected BT Business Information Systems (BIS) in a 1,5 million euros contract to supply, implement and maintain a new contact centre. The new contact...
604 — CMP announces TFM 2004
Technology For Marketing 2004 (TFM 2004), will take place in The National Hall, Olympia, London from 10-11 February 2004. TFM 2004 will have more features, a...
603 — SITEL teams with SRC to provide data capture service for high call volumes
SITEL UK and SRC, a UK speech solutions provider, will together deliver a innovative computerised telephone data capture system that utilises highly sophisticated...