Altitude Software, ha presentado durante la celebración del reciente Salón Call Center + CRM...
Categoria
Categorias
Regulação de Centros Telefónicas
Conteúdos Em Português
Conteúdos Em Inglês
Conteúdos Em Espanhol
Publicações Recentes
3843 — Certificado Cisco Partner Premier para Grupo NCL
La empresa española especializada en la integración de servicios informáticos y de...
3842 — Christoph Kaderli Vicepresidente de Marketing para Europa de Cognos
Tras una etapa de dos años salpicada de importantes éxitos como Director de Marketing para Europa...
650 — FINEOS appoints Isabel Hudson to board of directors
FINEOS Corporation, an Irish manufacturer of banking and insurance software announced the appointment of Isabel Hudson to its board as a non-executive director. Isabel...
649 — Basel 2 will boost IT spending in the Western European banking sector, IDC finds
According to IDC, IT spending on solutions that enable banks' capital adequacy - driven by new Basel 2 regulations - is expected to absorb about 9 per cent of Western...
648 — EMEA call center outsourcing is primed for growth, Datamonitor says
According to the Datamonitors report, 'Call Center Outsourcing in EMEA,' of the nearly 1.2 million agent positions in the region, 150,000 (12 percent) are currently...
647 — SRC launches marketing service consultancy to aid Mass-marketing Campaigns
SRC, a UK contact centre technology provider, has launched a marketing consultancy service to address the mass-marketing needs of companies using the telephone as the...
646 — Rhetorical develops Spanish voice for the American market
Rhetorical, a UK developer of text to speech technology has created a new voice capable of seamlessly switching between Spanish and US English. Rhetorical's Americas...
645 — Datamonitor predicts strong growth in voice enabled services market until 2004
The CAGR for speech recognition solutions from 2000 till 2004 will have been of 21 per cent, while services, applications, enabling software and platforms will...