Aspect Software reported third quarter revenues of $154.1 million, an increase of $4.4 million...
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2162 — Avaya leads worldwide enterprise IP telephony market in shipments and revenues for third quarter of 2006 – says Synergy Research Group
According to Synergy Research Group's 3Q 2006 Enterprise Voice Market Shares Report, Avaya has...
2163 — Avaya leads worldwide enterprise IP telephony market in shipments and revenues for third quarter of 2006 – says Synergy Research Group
According to Synergy Research Group's 3Q 2006 Enterprise Voice Market Shares Report, Avaya has...
704 — E-investing matures as growth slows in Western Europe, IDC finds
Online investing in Western Europe will grow by a compound annual growth rate of 10.5 per cent in the period from 2002 to 2007, according to the latest IDC forecasts....
703 — Amicus outsourcing contact centre chooses synTelate
Initiative Software has been selected to provide synTelate, its screen customisation and scripting tool for use on the call centre agent desktop, to the business...
702 — PUNS AND FLOPPY DISKS
A GENDER NEUTRAL PRESCRIPTION Caller: I want to know why my husband's prescription drug was denied. Phone Rep: What was the drug prescribed for? Caller: His her. Phone...
701 — CRM UK 2003 7-9 October London
Organised by DCI and Penton Technology Media, CRM 2003 will offers a learning opportunity for anyone looking to implement a CRM strategy within their organisation. The...
700 — European IT Forum 2003 – 29-30 September, Paris
The European IT Forum is the flagship event for IDC worldwide, as well as the most prestigious conference in the European IT sector. "Every September," the Financial...
699 — Contact Centres 2003, London, 8-9 July 2003
Contact centres are the most significant, tangible and ongoing investment that major corporations will make in sales and marketing infrastructure. Yet contact centres -...