El grupo Tapsa ha incorporado al periodista Fernando Martín como director de Comunicación, donde...
Categoria
Categorias
Regulação de Centros Telefónicas
Conteúdos Em Português
Conteúdos Em Inglês
Conteúdos Em Espanhol
Publicações Recentes
3947 — Cystelcom apuesta por el I+D+i
El proveedor de soluciones para contact centers y telefonía 3G Cystelcom Sistemas ha decidido...
3946 — Sertel amplía su centro de atención al cliente con tecnología del Grupo Infinity
La compañía española proveedora de soluciones para la interacción con el cliente, Grupo Infinity...
890 — Wicom and MNS partner to distribute IP contact center solutions
Wicom Communications and MNS, an Egyptian provider of Wireless Applications and Unified Communication solutions, announced a partnership. According to the agreement,...
889 — Avaya invests over 3% of channel revenues in EMEA business partner programme
Avaya reinforced its commitment to the channel at its Avaya Forum in Barcelona for around 400 customers and business partners. Building on existing success, Avaya...
888 — Ericsson adds new mobility and IP networking capabilities to BusinessPhone PBX
Ericsson has introduced an enhanced version of its BusinessPhone business communications system for small and medium-sized enterprises (SMEs). BusinessPhone 6.0 offers...
887 — BSkyB signs contract with Sabio for WFM solution
Sabio has signed a three year contract to provide BSkyB a UK digital TV provider - with a Workforce Management (WFM) solution for its customer contact centres at...
886 — Tony Blair pledges to investigate silent calls
UKs Prime Minister Tony Blair intentions to investigate predictive dialling should ring new warning bells for the call centre industry, claims data suppression...
885 — Gartner says worldwide speech recognition industry to reach 110 million in 2003
Gartner analysts said worldwide speech recognition telephony software revenue is on pace to reach 110 million in 2003, up from 108 million in 2002. The speech...