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Publicações Recentes
3986 — La SER blinda su sistema de comunicaciones gracias a la tecnología de Stonesoft
A fin de proteger sus comunicaciones y garantizar la alta disponibilidad de sus sistemas de forma...
3985 — Mapguide Open Source, la versión de código abierto de Autodesk, bate record de descargas en su primer año
Mapguide Open Source, la versión de Autodesk Mapguide en código abierto y su código fuente FDO...
969 — BT to deliver Siebel CRM OnDemand for businesses in the UK
BT will be the first UK-based company to introduce Siebel CRM OnDemand to businesses in the UK. The new on-demand service enables small and medium-sized organisations...
968 — Case-study: UK Royal Mail relies on speech recognition to track special delivery packages
United Kingdom's Royal Mail announced has significantly reduced call handling costs for its Track & Trace (T&T) delivery tracking service by investing in a...
967 — Implementing performance management in the contact centre. Donna Fluss, principal, DMG Consulting
Last week, we previewed the promising new world of contact centre performance management. We established that contact centre performance management could liberate...
966 — Alcatel launches 3G Reality Centre
Alcatel officially launched its latest-born 3G Reality Centre in Milan, Italy, today. This facility is part of Alcatel's worldwide programme which offers a live...
965 — Tecnomen to supply messaging system enhancement to Swisscom Mobile
Tecnomen has been selected by Swisscom Mobile to provide new enhanced messaging services for their existing Tecnomen messaging platform. The enhancement will expand...
964 — Cyantel provides tracking application to Vodafone Germany
Cyantel, an Irish developer of location-based services, has announced that it will deliver their E-Z-Manage Resource Manager to Vodafone Germany to start a service...